I returned some size 5 packs and you guys have processed my return and show a Awesome His momma named him clay i’m gonna call him clay sunset shirt 0 balance for the return I need to order a bundle but I am waiting for my credit to appear I spoke with someone a couple of weeks ago about the return and he informed me that you all would not just swap out the size 5 for size 4s instead I could get a credit to my account I called yesterday and was on hold for an hour and my call was never taken I had to eventually hang up bc I was picking my kids up from school today I tried to live chat I sat for 30 minutes until it was my turn and then I got a message saying no insiders are currently available and that the chat was offline I emailed yesterday and haven’t received a response this is very upsetting I have been ordering products from honest company since 2013 and have always raved about your products and customer service one of the big reasons I order from you all is that it is convenient and delivered to my door but now I am spending much of my precious time being a mom of 2 on the computer or the phone trying to get this sorted out can someone please respond. Just wanted to share how much my son loves your diapers the astronauts in particular and the boxes are a huge hit as well reduce reuse recycle we ve reused this box for a week now to play in lol. Introducing the new kobe a d a five shoe collection that applies my intrigue of how color personally affects me and illustrates the origins and depth of an unyielding quest for improvement
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