I was just in your cherry hill nj store dealt with whitney claiming she was the store manager I had a Rules Mouse Pad NCIS Gibbs’ shirt return to do my return was refused due to it being past 7 days no where is it posted in your store and it’s not on my receipt asked for corperate phone number was rudely told to look online asked for district manager and was ignored hope this isn’t the way your treat your customers even after I drove almost 2 hours to get back to that store. So honored to receive the first council of fashion designers of america cfda influencer award tonight watch the cfdaawards and red carpet tonight at 6pm est at facebook com cfda. I am posting my most recent email here in hopes of a faster response because trying to get this resolved through other methods of communication since 7 26 have failed I have tried repeatedly for nearly a month to get this issue resolved to no avail I have tried calling numberous times but am always disconnected or told the company is experiencing high call volumes I have tried the live chat feature but am 50 in the wait I have two small children plus work full time I do not have time to sit online and wait for hours for someone to help me I would like a supervisors direct number to resolve this matter immediately this is ridiculous I have emailed to cancel my subscription multiple times not because I don t love the products simply because I already have a stockpile only to be told I do not have an active subscription clearly I do since I was charged 84 67 a few weeks ago and received a shipment last week I have given my email address phone number physical address no one can find my subscription for a company this size the customer service is seriously lacking and leaves much to be desired my previous emails have taken 72 hours to be answered it would be appreciated that this be taken care of in a much more timely fashion I m a huge fan of your products but the lack of professionalism and poor customer service are going to force me to start looking for product alternatives
Source: Original Rules Mouse Pad NCIS Gibbs’ shirt
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