Hi i’m not too impressed with your customer service right now i’ve called several times only to listen to the music while holding for 20 minutes I tried the chat the other day only to have the window close and was not able to open it back up saying there were higher than normal volumes I called yesterday at 3 42pm pst and was told you were closed when the prompt said your hours were 6 30am 4pm at 3 42 you should have still been open I just tried the chat on your website and was told I was 37th in line it got down to 1 queue before me so I typed again only to have it respond that I was now position 41 after I had already waited from being position 37 i’m trying to contact you about the recall on the organic baby powder that I had no idea about I went to a Pretty Floral skull You’re about as pleasant as an itchy butthole shirt baby store a few weeks ago and asked for it and they said they couldn’t find it on their shelves this is a large baby store chain so it’s obvious that their staff was poorly informed on recalled products I tried another store and they didn’t carry it either nor did they have any idea about the recall so I googled information for it and came across the recall I printed out the information and have been calling the number listed and trying the online chat with no luck in my opinion when a customer service line is that busy your products have got to have a lot of complaints please respond to this post via comments or private message. Was told wait time on phone over 30 minutes after waiting almost 20 already chat feature on website unavailable direct message and email sent please respond. After the driver physically fought with a female passenger the bus plunged 50m into the yangtze river killing at least 13 ️ warning the footage is disturbing
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